"Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid." – Albert Einstein

Croma Malad: Sony LCD problem

Dear Friends,

Within two days it is another bad experience with CROME.
I bought a SONY LCD on 14th feb 2011 and Cricket world cup is starting from tomorrow but still wating for AIRTEL DIGITAL TV which was free with Sony LCD.

Dear sir,

I bought a Sony LCD on 14/02/2011 with offer of AIRTEL DIGITAL TV free, but 5 days already passed but still it is not installed. I contected many time to Croma Malad, as well as Airtel DTV number 12150 but they didn’t conformed me when will it be install.

As world is starting from tomorrow so can I expect it will installed by tomorrow or day after tomorrow?

I already bought a Tata Photon Plus data cards 3 weeks ago but didn’t get offer as they.
If you are not willing to provide the offerce then why are you declaring offerse in your store?

Can I procede to consumer court??



2 responses

  1. Boss!
    I got too many calls yesterday to fix the issue, Someone called me from 8652408447 this number to install the device but he is not picking up the phone.

    Bill no.: SLF02A002030001259

    Purchase date: 14/02/2011

    EmailId: prafulkr@gmail.com

    Contact No. : 9969734252/9987339333

    Praful Kumar
    B-43, Krishna CHS,
    Babrekar Nagar,
    Behind Puja Enclave,
    charkop, Kandivali-W
    Mumbai -68

    I will never buy any product from CROMA or use Airtel in future. Both are shitting on customers.

    February 19, 2011 at 2:36 PM

  2. Dear Mr.Praful

    Greetings from Tata Indicom!

    We sincerely apologize for the inconvenience caused to you.

    We request you to kindly provide us your Tata Indicom connection details, or your alternate number, which will assist us in doing the needful.

    We assure you that we are committed to resolving the issue to your satisfaction.

    Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

    Thanks and Regards
    Customer Care
    Tata Indicom.

    February 18, 2011 at 6:54 PM

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