Beware if you are going to purchase any Reliance product.
I am a Reliance CDMA customer mobile number is 74880791XX, since July 2010 to November 2010 I didn’t face any problem, but after December 2010 Reliance activated any paid service on my CDMA number without my consent and deducted all amount. I recharged my number in January but they deducted all amount within a minute . That time I was out of station hence didn’t reported. But on 15/07/2011 I again recharged with Rs. 200/- and they deducted all amount and balance showing -50 (minus 50 Rs.). Now its frustrating for me.
When I called customer care and want to know why they deducted all my amount they said that due to activation of some paid services amount was deducted, then I asked, who requested that paid services? then they have no answer.
When I didn’t requested any paid services then why should Reliance activated any such paid service without prior notice and without my consent?
They don’t have any answer.
As I didn’t get proper solution from Reliance customer care hence I am witting on my blog and every social networking site to let people know how/ Reliance cheated customer and if any single person changed his mind then I think my intense work is successful. Also I am going to registering a formal complain against Reliance CDMA in consumer court.
Beware if you are going to purchase any product from Reliance. Reliance is a cheater, they will activate any such paid service without user consent and deduct your all amount. I faced high billing problem from Reliance electricity then switched to TATA and my current bill is half of the amount Reliance billed every months to me, but using same frequency of electricity.
So please please do not buy any Reliance product. They are big cheater!
Boycott Reliance switch to Airtel (I have few issues with Airtel but they properly resolved all my issue hence I am a big fan of Airtel now and suggested you.).